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Customer Services
888-900-9040
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877-900-9010

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DNA SOLUTIONS
80 SW 8th St, Suite 2000
MIAMI FL 33130
U.S.A.
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Questions About DNA Paternity Testing Answered
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Does the mother need to be tested in a paternity test?
No. The test is absolutely conclusive even if the mother is not tested.
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How do I request a DNA testing kit?
Simply order the no obligation DNA testing kit from our website or call our English & Spanish speaking customer care centre on: 888-900-9040. Our DNA test kits are posted out the same day in plain envelopes.
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What is included in the DNA testing kit?
We provide factual information on the background of the company & a brochure on the science behind our services. In addition to this, will be instructions, terms & conditions and buccal swab brushes to collect the DNA samples.
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How do I collect a DNA sample using a Swab?
Buccal swabs look similar to Q-Tips. The swabs are rubbed gently inside the mouth against the cheek to collect cells, its from these cells collected that we extract the DNA of the individual. After collecting the DNA samples, the swabs are placed back into the sterile pouches provided and returned to our laboratory for analyzis.
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What if I experience a delay in collecting the samples?
The shelf life of our DNA testing kit is three months providing the swabs are unopened. Once the DNA samples have been collected, we urge to our clients to return these to us for analyzis.
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How long will it take to see the results?
This will depend on the type of test you have chosen, all information is listed within the kit.
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Are my test results confidential?
DNA Solutions ensure total customer privacy & confidentiality. The results are only issued to the designated persons indicated on your completed paperwork and are password protected. Our state of the art technology ensures that all information is data encrypted and only accessible to authorised personnel working on your case.
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What age is best for determining a biological relationship?
Age is irrelevant, any individual can submit a DNA sample & have a test conducted.
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How accurate is DNA testing?
DNA analyzis performed by DNA Solutions is an extremely accurate testing method. Paternity tests can be as high as 99.9999% accurate. All test types accuracies are detailed on our website and within the testing kits.
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Can DNA be altered by others substances?
DNA remains the same regardless if the individual is on medication, drugs, their age or used alcohol.
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Are DNA Solutions nationwide?
Yes, we operate in every US state and have laboratories and offices around the globe. We can issues kits to any location in the US & beyond and we have medical professionals on hand to assist if needed.
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How much does the test cost and how should I pay?
Our services are very competitive & begin at $149. DNA Solutions accepts all major credit cards: Visa, MasterCard, and American Express.
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What is the difference between a ‘peace of mind’ paternity test and the legal paternity test?
The ‘peace of mind’ testing is purely for curiosity reasons and involves a DNA testing kit being sent to an address of your choice & collecting the DNA samples of those being tested via the swabs enclosed. Motherless testing is accepted.

The ‘legal’ test is for disputes involving paternity, real estate, immigration and changes of birth certificates. The individuals being tested will attend a medical centre where a medical professional will extract all DNA samples and your identification will need to be validated.

The alleles (genes) examined, accuracy, are identical on both types of tests.
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Isn’t blood more accurate in a DNA test than a mouth swab?
No, DNA test results will be exactly the same because DNA is the same in all nucleated cells of a individual’s body.
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Is it possible that buccal swabs samples could be contaminated from the mouth?
Bacteria, food or any other organisms within the mouth will not affect buccal swabs.
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